What days and times do you deliver?
We currently operate Monday - Friday. Orders close at 12:00PM daily (or earlier if we sell-out before then) and deliveries commence soon after, around 1:00PM/1:30PM. We are typically done with our deliveries by 5:30PM that day. We are unable to guarantee a specific delivery time, but we are happy to accept reasonable requests in the "Instructions and/or Requests" section of your order and will try our best to accommodate. Once the flowers have been delivered, we'll send you a text letting you know!
Where do you deliver?
The Little Flower Bunch is based in Jacksonville, Florida. We deliver in downtown and surrounding areas; East Jax, North Jax, South Jax and Mandarin. We can deliver to some areas outside of Jax such as Orange Park, the beaches, Ponte Vedra and Saint John's for an additional fee. We no longer deliver to St. Augustine, Fleming Island, Middleburg or Fernandina. If you have a special delivery request for an area outside of Jacksonville that wasn't listed above, please feel free to contact us and we will see if we help you out!
Can I select which flowers I send or how they're wrapped?
The wonderful thing about The Little Flower Bunch is that we offer beautiful hand-crafted arrangements at an affordable price. In order to keep the price point low for our lovely customers we streamline the process and make just one unique style of bouquet each day, using the same flowers and greenery in each of the bunches. Not a huge fan of the flowers we use on a particular day? That's okay! Every day we try and choose different flowers from the previous day and if that selection doesn't happen to tickle your fancy,
then hopefully the next day's will! We carefully wrap each of our arrangements in kraft paper, tying it up with twine, so that you can enjoy as is or take it apart to place in any vase you desire.
Can I order a larger size?
You most definitely can order a larger size! We are currently improving our system and design for larger and custom bunches, so check back soon for more info!
Can I include a special message with my order?
Of course you can! Every arrangement from The Little Flower Bunch comes with a customizable card. Leave your message in the "Custom Message for Recipient" section of your order and we'll hand-write it on the card for you, including it with the delivery at no extra charge.
What if no one is available to accept the flower delivery?
If a flower bunch is being delivered to a residential address and no one is home to accept it, we will leave the arrangement in a small glass of water so that it stays as fresh as possible until the recipient is able to retrieve it! We will always ensure that we find a shady or protected spot to leave the flower bunch so that it stays nice and safe. If you have specific instructions on where to leave the arrangement, please
include them in the "Instructions and/or Special Requests" section of your order.
Do you deliver to office buildings?
We do! Just make sure to leave any specific delivery instructions (i.e. business name, floor, office number, who to leave it with, etc.) in the "Instructions and/or Special Requests section of your order. We will do our best to find the appropriate person to leave it with in the event that the recipient isn't available. We will also bring a jar of water along to place the flower bunch in so that it stays fresh until the work day is over!
What happens if a bunch is unable to be delivered?
If we are unable to successfully deliver a bunch due to circumstances out of our control (ie: delivery location changes, denied access through the gate, closed business, patient hospital discharge,etc.) we will make a second attempt at our convenience. Second delivery attempts will result in a $5 delivery fee. We will do our best to deliver the bunch the next day or in some cases, same day, when possible. We will make our best effort to get the bunch to the recipient in a timely manner. Due to the nature of our business we unfortunately can not issue a refund for undelivered bunches.
How long will my flowers stay alive?
Just like the many different varieties of fruits and veggies, each type of flower and greenery has a different shelf life. Once your bunch arrives to you, we recommend that you keep the blooms away from a direct air stream, allow them to bathe in filtered light rather than direct and dump out and replace the water
every few days to keep the flowers looking their best!
What if I have more questions?
We want you to feel 100% satisfied with your order, so if you have any additional questions or concerns please feel free to reach out to us on our "Contact" page via email, phone or form submission!